Froodie Support
Help for your kitchen loop.
Find the quickest answer below or contact the support team.
Need a human?
Include your device model, iOS version, and what happened. Never send passwords, full receipts, or API keys.
Email supportCommon questions
What is included for free?
Froodie includes one lifetime scan. Manual pantry updates, recipe discovery, cook mode, shopping lists, and in-app expiry display remain available without Premium.
How do I scan my fridge?
Open Scan, choose the fridge area, take up to five clear photos, and analyze them. Review every detected ingredient before saving it to your pantry.
How do I add ingredients without scanning?
Open Pantry and use the plus button for manual entry, or the microphone for voice add when that option is available on your device.
How do I restore Premium?
Sign in to the same Froodie account and Apple Account used for purchase. Open You, choose the subscription or plans action, and use Restore purchases.
How do I cancel?
On iPhone, open Settings, tap your Apple Account, choose Subscriptions, select Froodie, and follow Apple’s cancellation controls.
Can Froodie guarantee allergy safety?
No. AI-generated recipes and allergen filters can be incomplete or wrong. Always check labels and ingredients yourself.